When will I receive my order? The shipping time depends on the shipping address; it can range between 5 and 15 business days.... Orders Orders and Returns Dec 12, 2022
How does sales tax work? Helo is registered to collect taxes on sales in all countries and states which impose such tax. The taxation will depend on the shipping address of the order. Digital items (such as Helo Wellnes+) app... Orders Orders and Returns Dec 12, 2022
What shipping fee will I pay for a partially canceled order? If you placed your order and part of your order was canceled, the order shipping fees will be unchanged.... Orders Orders and Returns Dec 12, 2022
What rewards will I receive for a partially canceled order? Rewards depend on the merchandise ordered. Any partial cancellation of your order will effect your rewards. Points and reward will be recalculated accordingly.... Orders Orders and Returns Dec 12, 2022
What if I place an order and one of the items in it goes out of stock? If an item in your order is out of stock after your order has been placed, we will wait until the missing item is back in stock to ship your order. You will receive a notification via email.... Orders Orders and Returns Dec 12, 2022
How do I cancel my Order? If you would like to cancel your order please contact Customer Service. To learn more How can I track my orders? → How can I refund my Order? →... Orders Orders and Returns Dec 12, 2022
How do I modify my Order? Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order is placed, it cannot be modified . To learn more How can I track my orders? → How c... Orders Orders and Returns Dec 12, 2022