How can I set, change, remove or recover the pin on my NutraLife App? To set the pin: 1. Log into your NutraLife App and go in Settings Security . 2. Create your App pin by typing in a 4 number digit. 3. Type again the same pin to confirm. 4. A verification code will be... NutraLife NutraLife App Feb 26, 2024 NutraLife App
Why can't I log in to the HeloSmart app? If you're experiencing difficulty logging in to the HeloSmart app, ensure that your phone has a stable internet connection. Poor connectivity can be one of the primary causes of login problems. If you... Feb 8, 2024 Mobile app Q&As
How can I customize my device name on the App? During initial binding: 1. When binding a device to your App for the first time, a page for customizing the device name will appear automatically. 2. Enter the name of your choice in the field (maximu... Jan 26, 2024 Mobile app Q&As
How can I have a full vision of my BioStrip test results? Non-NAP participants’ results are expressed by emoticons only. Also, protein and glucose biomarker results are not provided. Participants who register in one of our NAPs will be able to view their ful... Dec 28, 2023 NutraLife App
A Change to How Your BioStrip Results Appear in the NutraLife AI App A change is coming to the NutraLife AI™ app on Saturday, Dec. 23. Users who are not registered in a NAP will see a change to their BioStrip™ results. From December 23, non-NAP participants’ results wi... Announcements News Dec 28, 2023 Announcements
What You Need. When You Need It. Enable this profound change in how we think about wellness by sharing your biodata to help train our AI. By using BioStrip™ and the NutraLife AI™ app together, you have a convenient and powerful way o... Announcements News Dec 28, 2023 Announcements
How can I check my NAP status? In the app's Profile under the Nap status section, you can review the phase, available participation status, and the in deeps of your request for each NAP. Icons next to each Nap signify your particip... NutraLife NutraLife AI Program - NAP Dec 28, 2023 NutraLife AI Program - NAP
Does Helo App perform Automatic Background Sync? Yes, the app performs automatic background synchronization with the device, with a variable frequency of 6 hours , 3 hours , 60 minutes , or 30 minutes . In order to obtain a correct synchronisation, ... Mobile app Mobile app Q&As Dec 4, 2023 Mobile app Q&As
When I connect more devices to the app, where can I find each device’s record for a specific Health Feature? You will always find all your devices records in Data page Health feature page device icon.... Mobile app Mobile app Q&As Dec 4, 2023 Mobile app Q&As
When connecting a new device to the App, will its new data replace previous device’s data in the Data page? If you connect the new device to your account: No, the previous device’s data will still be visible in the App’s Data page. You will always find all your devices records in Data page Health feature pa... Mobile app Mobile app Q&As Dec 4, 2023 Mobile app Q&As
If I unpair my device from the App, will the data collected until that point go lost? No, the data of each device you connect to your App account are always recorded and will remain visible in the Data page even if the device is unpaired. You will always find all your devices records i... Mobile app Mobile app Q&As Dec 4, 2023 Mobile app Q&As
How can I check the Sleep Disturbances feature results? 1. Open the Helo Smart App. 2. Navigate to the Data page and open the Sleep section. 3. Scroll down until you find the Sleep Disturbances block. Click on the “ Calculate ” button to visualize the resu... Dec 4, 2023 Mobile app Q&As