I lost my card/band activation code, how can I retrieve it? Available only for Android operating system. The activation code is essential for the activation of your VyvoPay/OdeePay card or band and must be carefully stored. In the case you lost your card/band ... Helo Strap Sep 14, 2023
Is the Helo Strap waterproof? Yes, it is. It has a waterproof certification of IP68 , so you can wear it swimming in a pool or open water to a depth of 50m. The strap can be worn while washing hands, rain or swimming in shallow wa... accessories Helo Strap Mar 21, 2023
What if my Helo Strap/Card is not functioning? Our Support Team is available to assist you with any issues you may come across. As well, please visit our Info Centre for information on anything else you may require assistance with.... accessories Helo Strap Mar 21, 2023
What is the Helo Strap and what can I do with it? The Helo Strap is a special watch strap that allows you to pay at any NFC POS around the world using VyvoPay technology - just like a contactless credit card. It is an interchangeable strap and it is ... accessories Helo Strap Mar 21, 2023
Is the Helo Strap active when my device is off or out of battery? Yes. You can make payments even if you forget to charge your device.... accessories Helo Strap Mar 21, 2023
How can I pay with Helo Strap? To pay, you just need to have the Helo Strap equipped, and hold it close over the contactless payment terminal when prompted to pay (sensor tag side towards the terminal) until you receive confirmatio... accessories Helo Strap Mar 21, 2023