The new packaging of Helo devices is designed to be environment friendly, eliminating excess material through streamlined design.

The reduced dimension also changed the placement of the contents, which we will explore in detail.

Where are the instructions?

We have replaced the old instruction book with a new QR code guide, so you can have all the information in a click.

Scan the QR code printed on the card to download the digital instruction’s book.

Where are the device accessories located? 

On the back of the same card you will find the device content list and their location. The watch is on top of the foam. Move the foam out of the box to find the replacement strap, the charger and the USB cable in the foam sides.