You can reset BioSense both manually and via the App.

Restart:

1. When the SmartBand is powered on, press and hold the touch button for 10 seconds to enter the restart mode. A red light will flicker confirming the action.
2. Double-click the touch button within 5 seconds to confirm the restart (shut down first, then power on).

Please note: If the touch button is not double-clicked within 5 seconds, the band will automatically exit the restart mode, and the red light will stop flickering.

Reset:

1. Log into the app and go to “Device” page.
2. Scroll to “Band reset”. Tap on it.
3. Click “OK” to the confirmation page.

The LED light indicator on the Band will cycle through colors for 10 seconds.

Please note: Any data that has not yet synched with the App will be lost when you reset.