LifeWatch Generation 2 LifeWatch Generation 2 Discover what this wearable can do for you Download user guide... LifeWatch Generation 2 LifeWatch Generation 2 Q&As 4月 14, 2023 LifeWatch Generation 2 Q&As
How can I monitor the REM Sleep phase? Helo devices are able to monitor your REM Sleep time , when the 24h monitoring feature is on. To activate your 24h monitoring on your device follow this tutorial , or the video below if you own a BioS... Health Features Sleep 4月 14, 2023 Health Features
An Ideal Way to Share Helo with Others Save US$100 with the BioSense Bundle! Featuring four BioSense health bands, the new BioSense Bundle makes it so easy to share Helo with others. It’s available now for just US$496 - a discount of US$10... News 3月 27, 2023 Announcements
Is the Helo Strap waterproof? Yes, it is. It has a waterproof certification of IP68 , so you can wear it swimming in a pool or open water to a depth of 50m. The strap can be worn while washing hands, rain or swimming in shallow wa... accessories Helo Strap 3月 21, 2023 Accessories
What if my Helo Strap/Card is not functioning? Our Support Team is available to assist you with any issues you may come across. As well, please visit our Info Centre for information on anything else you may require assistance with.... accessories Helo Strap 3月 21, 2023 Accessories
What is the Helo Strap and what can I do with it? The Helo Strap is a special watch strap that allows you to pay at any NFC POS around the world using VyvoPay technology - just like a contactless credit card. It is an interchangeable strap and it is ... accessories Helo Strap 3月 21, 2023 Accessories
Is the Helo Strap active when my device is off or out of battery? Yes. You can make payments even if you forget to charge your device.... accessories Helo Strap 3月 21, 2023 Accessories
How can I pay with Helo Strap? To pay, you just need to have the Helo Strap equipped, and hold it close over the contactless payment terminal when prompted to pay (sensor tag side towards the terminal) until you receive confirmatio... accessories Helo Strap 3月 21, 2023 Accessories
Does Helo provide a guaranteed delivery date for warranty repairs or replacements? No, Helo cannot provide a guaranteed delivery date for your warranty repair or replacement.... Orders Orders and Returns 3月 1, 2023 Orders
What happens if I ship the Helo Device without a valid and authorized RMA Number or with an expired RMA number? Products received by the Company that do not match the information in the approved request, or are shipped without a valid and authorized RMA Number or with an expired RMA number (more than 30 days fr... Orders Orders and Returns 3月 1, 2023 Orders
Is the Limited Warranty transferable? No, the Limited Warranty is non-transferable.... Orders Orders and Returns 3月 1, 2023 Orders