What do I need to be eligible for the Limited Warranty?

To be eligible for the Limited Warranty, you must have:

An active Account with no outstanding balance or any unpaid fees.
Be the original owner of the Helo Device, meaning that you personally purchased the Helo Device being repaired or replaced through your Account.
Return the Helo Device, within the applicable warranty period, in accordance with the procedures set forth on the Helo website.

在 Orders

How long is the Warranty Period for Helo Devices?

Document resources

Here you can find useful documentation and user guides to download.