If you receive an error message when you attempt to submit your order, you should check the following:
- Ensure that there are no typos or misspellings with your name, street address, city, state, and ZIP code.
- Verify that your billing address on your credit card bill is correct.
- Call your issuing bank to ensure that your bank has recently updated their online transaction database. In some cases, the address they have entered into their online address verification system is outdated.
- Ensure that no special characters are used to fill in the information.
Please contact your bank for further questions.